Customer Testimonials

Here are just a few of the comments we have received from customers recently:

Dear Paula and team. My order has just arrived as usual excellent service thankyou very much. regards K.
K W - 23 Oct 2017
"I'm fairly new to the art of candle making but after much research I'm so pleased I decided to order supplies from The Candle Making Shop. I've placed a few orders now and can confidently say that everything I've ordered is great quality and has withstood my initial clumsy attempts at candle making. The candles I've made so far have come out surprisingly well using a variety of the polycarbonate moulds. The spiral and stepped chevron pyramid moulds are especially gorgeous. All products are very competively priced too based on my research. Very happy customer and highly recommend this company."
J J - 05 Apr 2017
"I have shopped with you before and was really pleased with your service...thank-you :)"
M C - 10 Mar 2017
"Finding myself coming back here for items I need. Always great prices for qty's given."
G C - 09 Mar 2017
"I am quite a new customer, and all I can say is WOW. I can't fault on anything, really really pleased. Many thank's for making my candle making a lot less stressful."
L H - 05 Mar 2017
"Really happy with goods and service. All round 5 stars. MANY THANKS."
L H - 08 Mar 2017
"I'm really glad I found this site??You have took a lot of pressure of me being able to have it the next day . I really love your fragrances there very strong not weak like many suppliers I've tried over the years and most important my customers are loving the fragrances so thankyou"
M J - 08 Mar 2017
"Super speedy dispatch, excellent quality, highly recommended, seller to remember. Many Many Thanks"
L H - 24 Feb 2017
"Great site. I'm new to candle making and everything I need is on this website. I could easily spend all my money on here so I got to be extra careful when shopping."
C S - 03 Mar 2017
"I just wanted to say 'Wow' ! As a new customer I am absolutely delighted with your service. The items I ordered were packaged superbly and have arrived so quickly . Absolutely fantastic . Keep up the great service and work. You will definitely be my supplier of choice and I will recommend you. "
M H - 21 Feb 2017
"Fantastic customer service from Paula today !"
S F - 20 Feb 2017
"Always a very friendly and helpful service, thank you!"
R M - 17 Feb 2017
"Always buy from you and am very happy with the service. I was a little worried when the product I buy was out of stock for a while. However when I called, your sales assistant was very apologetic. She explained what the problem was and assured me that it would be in stock soon. She offered to let me know when the item was back in stock and I received an email today so, I would like to thank Paula for the email and the rest of the team for great customer service. Thank you."
G R - 16 Feb 2017
"This is definitely the best UK site I've found for candle making. I haven't made them before and lack of options was making me hesitant to try this. But I found your site and I'm definitely going to try it, I've wanted to do it for ages and was held back by high delivery prices and prices of oils. So I'm very grateful to have found your site and will most definitely use it again!!"
H S - 15 Feb 2017
"I had to telephone your customer services for assistance and Paula was extremely helpful. She was polite, friendly and helped me get exactly what I needed without rushing me or making me feel I was a pest! Thank you so much, I will be back for more products without a doubt!"
J S - 14 Feb 2017
"Very easy to use the website and when I have called for advice, I have always found staff to be extremely friendly and helpful. Thank you!"
K P - 13 Feb 2017
"awesome scents, highly recommend!!!!"
L F - 13 Feb 2017
"Very efficient and friendly staff and very quick deliveries with no problems"
R D - 11 Feb 2017
"Thank you for a very helpful site."
D G - 07 Feb 2017
"Thank you for your help today via our telephone conversation very much appreciated"
C H - 01 Feb 2017
"Lady on reception/phone helpful, bright & cheery - 5 stars"
S W - 01 Feb 2017
"I have never found any company so helpful .they are the best and are very knowledgeable about there product. I have just started making candles do naive about what to do and how to do it. This company is absolutely fantastic"
T B - 26 Jan 2017
"Excellent website. Very easy to navigate and great choice of products. Prices very reasonable too. Very happy and would defo recommend to others :_"
K E - 23 Jan 2017
"Amazing price wax and delivery. Very easy to use website. Thank you x"
L M - 16 Jan 2017
"Brilliant site found exactly what I was looking for straight away and have also told friends about the site"
C B - 12 Jan 2017
"Great store xx"
P B - 11 Jan 2017
"Thank you for the excellent service and help, Ruth"
R M - 10 Jan 2017
"Always a great service and great prices"
B - 09 Jan 2017
"Fabulous and great quality products Thank you x"
J W - 09 Jan 2017
"Very pleased with the website and prices. I just hope i will be pleased once they are delivered too :)"
J M - 08 Jan 2017
"the site is great is easy to use love my products fast service great"
N C - 05 Jan 2017
"best company"
L F - 05 Jan 2017
"phoned a couple of times for help and info before placing order. The lady I spoke to was extremely helpful, very pleasant and put me at ease. I certainly will not hesitate to ring again if advice needed.(Probably will as still quite new to candle making) Love the free P&P!!"
S N - 04 Jan 2017
W C - 28 Dec 2016
"I found this site really useful as a first time candle maker just unsure about gel candle smells"
A H - 27 Dec 2016
"Fab site and easy to use."
D R - 16 Dec 2016
"Always a pleasure to do business , thank you very much. You make my life easy to order and make. Merry Xmas nicky and team xx"
N S - 12 Dec 2016
"Excellent site - has everthing I need, easy to navigate - good prices."
C M - 12 Dec 2016
"Paula was a great help"
P A - 08 Dec 2016
"second order first was very quick"
P H - 05 Dec 2016
"Great site and selection. This is my second purchase from you."
D R - 01 Dec 2016
"Always buy my candle supplies from you guys :)"
A M - 29 Nov 2016
"Great site with everything I need to get started. Looking forward to receiving my order. Thanks"
D F - 28 Nov 2016
"smashing range in candle scents long lasting smell"
W F - 28 Nov 2016
"Very satisfied"
D - 24 Nov 2016
"Brilliant store..fantastic friendly and helpful staff"
K G - 24 Nov 2016
"Lady on the phone was very polite and helpful. Fully recommend this company to anyone."
M P - 24 Nov 2016
"Very happy every time I order. Next day delivery is an amazing feature, especially for such a reasonable price!"
C W - 23 Nov 2016
"Very helpful."
M W - 22 Nov 2016
"i would recommend your site and products"
C H - 22 Nov 2016
"Great site, everything you need."
S L - 22 Nov 2016
"I have found thecandlemaking shop one of two stores that I go to for my bits as they have what I need and are priced competatively"
G A - 21 Nov 2016
"Your Service is AMAZING!!!"
C F - 21 Nov 2016
"very helpful sight, just beginning and was able to find out the information i needed on the products. "
A G - 21 Nov 2016
"First time customer.. I started making candles as a hobby.. Now I have a registered company. Hoping that the delivery is a fast and reliable service. If content I may make you my main supplier! Many thanks for your time."
W G - 20 Nov 2016
"Thank you for all your help and going out of your way to get the tins ready for me."
R M - 18 Nov 2016
"I come back every year for candle making at Scouts, thanks again."
J W - 16 Nov 2016
"Always very helpful and able to provide me with what I need."
R H - 16 Nov 2016
"perfect xx"
J N - 15 Nov 2016
"New to candle making but found the site helpful"
A P - 12 Nov 2016
"Can't compet with the prices there great and postage free is brilliant"
B - 10 Nov 2016
"I have bought from you before and am very happy with the products, service and delivery! Thankyou!"
C G - 09 Nov 2016
"This is my 3rd order in the last 10 days.... i have found your products better than the others i have tried and cheaper.. Thankyou and merry christmas to you"
P B - 09 Nov 2016
"I love this store, I live in northumberland and its great to thank thats its a local company too!"
A H - 09 Nov 2016
"Now I have a supplier who meets my budget for my hobby as I need to focus on something worth doing or I'll give I'm very happy customer."
G E - 08 Nov 2016
"Thank you, a really helpful company to deal with and easy site to use. Really pleased with the products we have bought so far, thank you!"
R M - 08 Nov 2016
"Excellent company and I am now a regular customer....highly recommended"
J P - 08 Nov 2016
"i checked out other websites that sell candle making supplies and yours was by far the easiest to navigate and had what I was looking for thank you."
J R - 07 Nov 2016
"Callie and Paula are fantastic with their help and advice, and so patient too, despite how busy they must be, thank you so much."
A S - 06 Nov 2016
"Best site I've found, regular customer now!"
J F - 06 Nov 2016
"Excellent site, products and service.."
J H - 04 Nov 2016
"Nothing wrong with the products or service, shipping to Ireland is a bit high.. If this business starts well I'll have no problems in making future orders."
T D - 03 Nov 2016
"very fast payment process"
A D - 01 Nov 2016
"Everything was easy !!!"
B K - 01 Nov 2016
"Very helpful customer service. Thank you"
S M - 01 Nov 2016
"Very happy to continue buying my supplies from TheCandleMakingShop! Will continue to buy in the future."
DD - 01 Nov 2016
"superb phone, prompted my order... BR, martin."
M P - 31 Oct 2016
"Great service and very quick delivery"
B - 30 Oct 2016
"Lovely range of products, which give inspiration for new projects. . Hard to find items are here. Thank you"
G C - 30 Oct 2016
"Brilliant site and cheap"
G - 29 Oct 2016
"I'm a complete novice, and your site had everything I needed! Although you have a wide range of fragrances, that was the only thing I marked you 4* for - a few more simple, unblended fragrances so I could tailor my own. Thanks so much"
H C - 27 Oct 2016
"Great site, easy to use , and the staff are super friendly and nice."
J W - 24 Oct 2016
"i am very pleased with the products and the customer service as well."
A M - 24 Oct 2016
"Keep coming back for more! Thank you!"
A R - 24 Oct 2016
"Great company good customer service. More reasonable than other companys p."
V M - 24 Oct 2016
"Paula on the phone was very helpful and so pleasant I have I even phoned her a few times in one day on the same topic and she never gets hassled "
L N - 20 Oct 2016
"Brilliant service and great products"
C R - 19 Oct 2016
"Many thanks for patient help of Paula"
R T - 19 Oct 2016
"Great Service! Come back time and time again! Thanks :)"
C L - 18 Oct 2016
E G - 13 Oct 2016
"I think the range of products you have and the information you provide is absolutely fantastic. Only discovered your website today but i will certainly be back!!!!"
L H - 13 Oct 2016
"Will be ordering more price and postage are really good"
Mrs. B - 13 Oct 2016
H K - 12 Oct 2016