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Please use the form below to ask us about Products, Services, Orders or Ordering.

We will respond as soon as we possibly can. However, since the response times are not guaranteed and will depend on our workload, if you need to notify us about a problem which may affect your order (for example if there is an error in the shipping address etc.) then please call us (Tel: 01665 798010) to let us know as soon as possible so the problem can be corrected before the order is dispatched.


Although we do try to answer more general questions which do not fall into the classifications above, we can't always do that - priority is always given to serving customers, fulfilling their orders and answering related enquiries. However, we do provide an ever-growing range of articles on various related subjects and answers to Frequently Asked Questions (FAQ's) so we recommend you look there for answers before submitting an enquiry.

You can find the additional information in our INFORMATION LIBRARY


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NB: If this enquiry relates to an Order, please ensure you provide the full order number.