Site Information and Legal Articles



These Information pages should give you virtually everything you need to know about the site itself. If you don't find what you're looking for, please let us know.


About Us The Candle Making Shop is an online enterprise based in Telford in the heart of Shropshire (UK). We operate from a lovely modern warehouse and have grown through the passion, dedication and interest of a very focused team. .....
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Contact Us Contacting the Candle Making Shop.....
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Conditions of Sale All purchased products are itemised on the order for your review and agreement prior to final order submission and the same items are shown to the same level of detail on all subsequently printed copies of the Order and on the Invoice we enclose when the Order is dispatched. .....
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Click & Collect If you live in or near Telford, you can have the best of both worlds. You get the convenience of browsing our online catalogue and placing orders over the internet from the comfort of your own home, the cost advantage of buying online and yet the speed of service you could only expect on the high street......
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Material Safety Data Sheets - Fragrances View Material Safety Data Sheets for the fragrances we offer......
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Material Safety Data Sheets - Waxes Material Safety Data sheets for the waxes we sell for candle making......
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Material Safety Data Sheets - Essential Oils Material Safety Data Sheets for the essential oils we sell......
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Material Safety Data Sheets - Dyes Material Safety Data Sheets for our Candle Dyes......
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Brandable SDS (<10% Fragrance) We have provided brandable documents and label templates to take the hassle out of CLP labelling.....
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Brandable CLP Labels (<10% Fragrance) We have created a series of CLP Label templates which allow you to add your own branding to CLP labels for your own products......
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IFRA Conformity Certificates IFRA Certificates for all the fragrances we currently sell.....
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OUR CUSTOMERS SAY
M H - 21/02/2017
I just wanted to say 'Wow' ! As a new customer I am absolutely delighted with your service. The items I ordered were packaged superbly and have arrived so quickly . Absolutely fantastic . Keep up the great service and work. You will definitely be my supplier of choice and I will recommend you.
S F - 20/02/2017
Fantastic customer service from Paula today !
R M - 17/02/2017
Always a very friendly and helpful service, thank you!
G R - 16/02/2017
Always buy from you and am very happy with the service. I was a little worried when the product I buy was out of stock for a while. However when I called, your sales assistant was very apologetic. She explained what the problem was and assured me that it would be in stock soon. She offered to let me know when the item was back in stock and I received an email today so, I would like to thank Paula for the email and the rest of the team for great customer service. Thank you.
H S - 15/02/2017
This is definitely the best UK site I've found for candle making. I haven't made them before and lack of options was making me hesitant to try this. But I found your site and I'm definitely going to try it, I've wanted to do it for ages and was held back by high delivery prices and prices of oils. So I'm very grateful to have found your site and will most definitely use it again!!
J S - 14/02/2017
I had to telephone your customer services for assistance and Paula was extremely helpful. She was polite, friendly and helped me get exactly what I needed without rushing me or making me feel I was a pest! Thank you so much, I will be back for more products without a doubt!
L F - 13/02/2017
awesome scents, highly recommend!!!!
K P - 13/02/2017
Very easy to use the website and when I have called for advice, I have always found staff to be extremely friendly and helpful. Thank you!
R D - 11/02/2017
Very efficient and friendly staff and very quick deliveries with no problems
D G - 07/02/2017
Thank you for a very helpful site.
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