We have taken every precaution possible to ensure your shopping experience with us is both pleasant and safe.
Our websites are hosted on our own dedicated servers which are located in a very secure, purpose designed data center which is manned around the clock 365 days a year. Very importantly, the data center is Payment Card Industry (PCI) compliant which means its meets (and is regularly audited against) the very stringent data security standards imposed by credit card issuers such as Visa and Mastercard.
Despite the very high security standards we endeavour to maintain, we protect our customers still further by never storing Credit Card information. we operate on the principle that if we don't have it, it can't be stolen. So, when you enter your credit card details for an order via our site, you do so over a highly encrypted channel (all the way from your own browser) and that information remains encrypted right through our system and into the banking system where the payment gets authorised (or not). As soon as the authorisation is recieved, the encrypted card details are obliterated without anyone in our organisation ever seeing it.
The process is slightly different for telephone orders where we can't avoid collecting card details. However, this is only done by trusted personnel and as soon as the details have been used via our secure card authorisation link, the card details are immediately destroyed.
For further information see the following associated articles:
Credit Card Security