Safe Shopping

We have taken every precaution possible to ensure your shopping experience with us is both pleasant and safe.

Our websites are hosted on our own dedicated servers which are located in a very secure, purpose designed data center which is manned around the clock 365 days a year. Very importantly, the data center is Payment Card Industry (PCI) compliant which means its meets (and is regularly audited against) the very stringent data security standards imposed by credit card issuers such as Visa and Mastercard.

Despite the very high security standards we endeavour to maintain, we protect our customers still further by never storing Credit Card information. we operate on the principle that if we don't have it, it can't be stolen. So, when you enter your credit card details for an order via our site, you do so over a highly encrypted channel (all the way from your own browser) and that information remains encrypted right through our system and into the banking system where the payment gets authorised (or not). As soon as the authorisation is recieved, the encrypted card details are obliterated without anyone in our organisation ever seeing it.

The process is slightly different for telephone orders where we can't avoid collecting card details. However, this is only done by trusted personnel and as soon as the details have been used via our secure card authorisation link, the card details are immediately destroyed.

For further information see the following associated articles:

Security Policy
Credit Card Security

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M C - 10/03/2017
I have shopped with you before and was really pleased with your service...thank-you :)
G C - 09/03/2017
Finding myself coming back here for items I need. Always great prices for qty's given.
M J - 08/03/2017
I'm really glad I found this site??You have took a lot of pressure of me being able to have it the next day . I really love your fragrances there very strong not weak like many suppliers I've tried over the years and most important my customers are loving the fragrances so thankyou
L H - 08/03/2017
Really happy with goods and service. All round 5 stars. MANY THANKS.
L H - 05/03/2017
I am quite a new customer, and all I can say is WOW. I can't fault on anything, really really pleased. Many thank's for making my candle making a lot less stressful.
C S - 03/03/2017
Great site. I'm new to candle making and everything I need is on this website. I could easily spend all my money on here so I got to be extra careful when shopping.
L H - 24/02/2017
Super speedy dispatch, excellent quality, highly recommended, seller to remember. Many Many Thanks
M H - 21/02/2017
I just wanted to say 'Wow' ! As a new customer I am absolutely delighted with your service. The items I ordered were packaged superbly and have arrived so quickly . Absolutely fantastic . Keep up the great service and work. You will definitely be my supplier of choice and I will recommend you.
S F - 20/02/2017
Fantastic customer service from Paula today !
R M - 17/02/2017
Always a very friendly and helpful service, thank you!